Clarifying in Chinese — Ask Again, Slow Down and Write It Down
Asking for clarification is a practical skill, not an apology for being a beginner. It is also the difference between a conversation that survives one misheard word and one that quietly collapses into smiling and nodding.
English gives you a stock of vague repair signals — “Sorry?”, “Pardon?”, “Come again?” — and they work because your listener will rephrase without being asked. That habit transfers badly. A bare 什么? (Shénme?) is closer to a blunt “What?” than to “Sorry?”, and it tells the other person nothing about what went wrong. In Mandarin you get much better results by naming what you need: repetition, slower speech, a simple choice, or the information in writing.
The four phrases to have ready
| Chinese | Pinyin | Meaning |
|---|---|---|
| 我没听懂。 | Wǒ méi tīng dǒng. | I didn’t catch that. |
| 请再说一遍。 | Qǐng zài shuō yí biàn. | Please say that again. |
| 请说慢一点。 | Qǐng shuō màn yìdiǎn. | Please speak a little more slowly. |
| 请写一下。 | Qǐng xiě yíxià. | Please write it down. |
Open with 不好意思 (bù hǎoyìsi, “excuse me”) rather than 对不起 (duìbuqǐ, “I’m sorry”). 对不起 (duìbuqǐ) apologizes for a fault; 不好意思 is the light, everyday softener for interrupting someone, which is what you are actually doing.
Two more phrases are worth adding as soon as the first four feel automatic:
- 我只听懂了一半。 (Wǒ zhǐ tīng dǒng le yíbàn.) — I only caught half of that.
- 声音大一点,可以吗? (Shēngyīn dà yìdiǎn, kěyǐ ma?) — A bit louder, please?
Confirm by repeating the detail back
Rather than asking for the whole sentence again, repeat the one piece you need and turn it into a question. This is faster for both of you and it proves you were listening.
- 您是说三号线,对吗? (Nín shì shuō sān hào xiàn, duì ma?) — You mean line 3, right?
- 你说的是左边吗? (Nǐ shuō de shì zuǒbian ma?) — Did you say the left side?
The pattern is 您是说〜,对吗? (Nín shì shuō ~, duì ma?), with anything you want confirmed in the middle. Confirming a name or a price this way in a shop or clinic is normal and expected, not fussy.
Ask an A-or-B question when a nod is not enough
A yes/no question can be answered by a polite noise you then misread. Forcing a choice cannot.
- 是左边还是右边? (Shì zuǒbian háishi yòubian?) — Left or right?
- 是今天还是明天? (Shì jīntiān háishi míngtiān?) — Today or tomorrow?
- 是四点还是十点? (Shì sì diǎn háishi shí diǎn?) — Four o’clock or ten o’clock?
That last example is not a random one. 四 (sì) and 十 (shí) are genuinely easy to confuse across a counter or a phone line, as are 一 (yī) and 七 (qī). Whenever a number decides where you go or what you pay, do not simply nod:
- Hold up fingers as you say the number, and watch whether the other person nods or corrects you.
- Confirm with a bare tag question: 十点,是不是? (Shí diǎn, shì bú shì?) — Ten o’clock, is that right?
- Or split the difference between the two candidates you heard: 四十还是十四? (Sìshí háishi shísì?)
Numbers, names and addresses: get them on a screen
For anything you cannot afford to guess, move from sound to text.
- 可以把数字写下来吗? (Kěyǐ bǎ shùzì xiě xiàlai ma?) — Could you write the number down?
- 可以用手机打出来给我看吗? (Kěyǐ yòng shǒujī dǎ chūlai gěi wǒ kàn ma?) — Could you type it on your phone and show me?
- 可以给我看一下吗? (Kěyǐ gěi wǒ kàn yíxià ma?) — Could you show me?
- 几号站台?可以写一下吗? (Jǐ hào zhàntái? Kěyǐ xiě yíxià ma?) — Which platform? Could you write it down?
Prices, appointment times, platform numbers, street addresses and the name of a medicine belong in this category every time. Typing on a phone is part of the conversation, not an admission of defeat.
Written Chinese has its own catch, of course: you may not be able to read what you have just been handed. Digits, times and prices are safe, because Arabic numerals are used everywhere. For a character you cannot read, a phone camera or a handwriting-input dictionary will get you the pinyin and the meaning, and asking 这个字怎么念? (Zhège zì zěnme niàn?) turns the note into a small pronunciation lesson.
When you missed a word rather than a sentence
Sometimes the sentence was clear and one word was not. Ask about the word directly instead of asking for the whole line again.
- 这是什么意思? (Zhè shì shénme yìsi?) — What does that mean?
- 这个字怎么念? (Zhège zì zěnme niàn?) — How do you pronounce this character?
- 用中文怎么说? (Yòng Zhōngwén zěnme shuō?) — How do you say it in Chinese? (Point or mime the thing.)
Note the two ways of closing the loop. 我明白了。 (Wǒ míngbai le.) means “now I understand”; 我知道了。 (Wǒ zhīdào le.) means “got it, noted”. Say either only when it is true — an early 明白了 usually costs you the same explanation twice.
Conversation: confirming directions
Passer-by: 地铁站在前面左边。
(Dìtiě zhàn zài qiánmiàn zuǒbian.)
Traveller: 不好意思,是左边还是右边?
(Bù hǎoyìsi, shì zuǒbian háishi yòubian?)
Passer-by: 左边,走五分钟。
(Zuǒbian, zǒu wǔ fēnzhōng.)
Traveller: 谢谢,我明白了。
(Xièxie, wǒ míngbai le.)
Conversation: asking for a written detail
Receptionist: 您的预约是星期三下午两点。
(Nín de yùyuē shì xīngqīsān xiàwǔ liǎng diǎn.)
Visitor: 不好意思,您是说星期三,对吗?
(Bù hǎoyìsi, nín shì shuō xīngqīsān, duì ma?)
Receptionist: 对,星期三。
(Duì, xīngqīsān.)
Visitor: 可以帮我写一下吗?
(Kěyǐ bāng wǒ xiě yíxià ma?)
Receptionist: 可以,给您。
(Kěyǐ, gěi nín.)
Takeaway
- Name what you need — repetition, slower speech, a choice, or writing — instead of a vague “sorry?”.
- Confirm one detail at a time with 您是说〜,对吗? (Nín shì shuō ~, duì ma?).
- Use an A-or-B question when a yes/no answer would still leave you guessing.
- Put numbers, names, addresses and medicines in writing every time.
- Do not say 明白了 (míngbai le) until you actually do.
Related: core patterns gives you the sentences to fall back on, natural fillers buy you time while you think, and a short practice method turns these lines into reflexes.
By the end of this chapter, you can say
我没听懂。请说慢一点。
Practical note for this chapter
Open a conversation, form a useful sentence, ask for clarification, and practice aloud. In this chapter, practice giving a short response and then checking what matters.
Use it in context
A: 刚才那句话你听懂了吗?
B: 我没听懂。请说慢一点。
Phrase map for this chapter
- Question or situation
- 刚才那句话你听懂了吗?
- Central response
- 我没听懂。请说慢一点。
- Another natural way to say it
- 请您再说一遍,可以吗?
- Use this variation in a situation you genuinely expect to handle.
- How to use it
- Listen to the model once, then say it again with one detail from your own situation.
Turn the model into three conversation turns
- 1. Open the situation刚才那句话你听懂了吗?
- 2. Say the central response我没听懂。请说慢一点。
- 3. Add an alternative请您再说一遍,可以吗?
Before acting, check the point most likely to cause a misunderstanding. This dialogue is for practice. For important decisions, confirm official guidance as well.
A useful variation
Keep the same purpose, then change the person, time or place to make it your own.
请您再说一遍,可以吗?
Use this variation in a situation you genuinely expect to handle.
Listen to the model once, then say it again with one detail from your own situation.
A common trap
For important details, do not decide from what you think you heard; check written information when needed.
听不懂时不要点头;先请对方重复或写下来。
This dialogue is for practice. For important decisions, confirm official guidance as well.
Three-step practice
- Open the situation in one short phrase
- Say the central response
- Add one detail of your own
OUTPUT PRACTICE · 3 MINUTES
Before you leave this chapter
Show a model answer
我没听懂。请说慢一点。(Wǒ méi tīng dǒng. Qǐng shuō màn yìdiǎn.)
Say it once with the model, then say it again with one detail of your own.
PROGRESS
Your progress
Stored only in this browser and on this device.